myreadinglab frustrations

I spent the last 30+ minutes chatting with customer support and the first one,i can't find a word to describe since i don't want to use the word 'useless'. The second one was pretty much the same.

I hate that if you score less than 80% on just one practice test, the test feature is disabled. knowing this, i've always taken a test first prior to taking a practice test. I'm not sure what got into me but i took a practice first this evening and i score 70. I scored a 80 and a 90% on the remaining but that doesn't change anything because all you need is one sub-80 score. The rep told me that only instructors can make any changes and for self-study mode, there's nothing that can be done.


I find that VERY annoying. If someone signs up for this, they're pretty much signing up because they'd like to practice to improve. I want all the practice i can get and considering the practice is just a means for one to practice skills learned in the model, i don't see why that should be a determinant in taking the test.

I think the default feature should be the other way around. Tests should be available by default and for people enrolled instructor led courses, instructors should set the cuttoff limit for mastery.

What's even more annoying is that customer service can't reset it. If an instructor can do that in a course, why can't customer service reset for people not taking a course? People who take kaplan tests call and have the test reset so they can take it again. I'm fine with the fact that myreading lab tests can be taken once. I'm not fine with the fact that tests are disable even if your average practice result is greater than 80. The problem with this is that encourages skipping practice and going directly to tests because once the test is disabled, you're stuck and each time you log in, it tells you that you haven't completed the module. I just went back to the intermediate reading course and realized that i took the 2 tests and skipped the just 1 out 5 or 6 practice tests.

I'm not happy with this and i hope it changes. I can't be too pissed at them because i know this program is mainly for people enrolled in instructor led courses and it looks like that's the group pearson caters to. I do think however that if they were to cater to independents, they'll expand their market greatly for tehre are thousands of LSAT, MCAT and GRE takers out there who'd like to improve their comprehension. if the GMAT has a RC section, then add it to it. i think there are about 55000+ takers of the MCAT alone each year. Not sure how many people take the GRE each year but i'll bet it it's more than the MCAT.

I'm just ranting cuz i'm a little upset but then again, i know pearson caters to students with instructors so i'm in a class on my own.